Effective Date: July 2026
Recherche Logistique (“we,” “our,” or “us”) is a Canadian-owned research support company providing laboratory research materials for research purposes only.
Our website is recherchelogistique.ca.
Information We Collect
When you place an order, contact us, or create an account, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Account information
- Payment method information
Payment transactions are processed by third-party payment providers. Recherche Logistique does not store complete payment card information on its servers.
We may also automatically collect limited technical information, including IP address, browser type, device information, and website usage data.
How We Use Your Information
We may use personal information to process and fulfill orders, communicate with customers, provide customer support, maintain customer accounts, improve our website and services, prevent fraud and abuse, maintain business records, and comply with applicable legal, tax, and regulatory requirements.
Cookies
Our website uses cookies and similar technologies to operate essential website functions, maintain shopping carts and customer sessions, remember certain preferences, improve website performance, and understand how visitors use our website.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
Payments
Payments are processed through third-party payment service providers.
These providers may collect and process information necessary to complete a transaction in accordance with their own privacy policies and security practices.
Recherche Logistique does not store complete payment card information on its servers.
Customer Accounts
Customers who create an account may access and update certain personal information associated with their account.
Certain information may be retained when required for accounting, taxation, legal compliance, fraud prevention, dispute resolution, or legitimate business record-keeping purposes.
Reviews and Comments
When visitors submit reviews, comments, or other information through our website, we may collect the information entered in the applicable form as well as technical information such as an IP address when necessary for security and spam prevention.
Information intentionally submitted for public display, such as a customer name or initials and review content, may appear publicly on the website.
Email addresses submitted for review verification are not displayed publicly.
Embedded Content
Pages on our website may contain embedded content from third-party websites, including videos, images, documents, or other external content.
These third-party services may collect information about your interaction with their content according to their own privacy practices.
How We Share Information
Recherche Logistique does not sell or rent personal information.
We may share information with service providers when reasonably necessary to operate our business, including payment processors, shipping carriers, website hosting providers, technology providers, analytics services, security services, and fraud-prevention providers.
We may also disclose information when required by applicable law or where reasonably necessary to protect our rights, customers, business, or website.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
This may include retaining information to complete transactions, maintain accounting and tax records, comply with legal obligations, resolve disputes, and prevent fraud.
Your Privacy Rights
Subject to applicable Canadian and Quebec privacy laws, you may have the right to request access to personal information we hold about you and request correction of inaccurate or incomplete information.
Where applicable, you may also request deletion or withdrawal of consent regarding certain uses of your personal information, subject to legal and legitimate business requirements.
Privacy requests may be submitted using the contact information below.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or loss.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, services, or legal requirements.
When changes are made, the effective date at the top of this policy may be updated.
Contact Us
Questions or requests concerning this Privacy Policy or personal information may be directed to:
Recherche Logistique
